Kristian Hundahl from Parts4 Ocean Grove
We have been using Peach Software for many years and it offers a wide range of features. Here are some key points:
Point of Sale (POS) Program:
– The POS program is user-friendly.
– It allows you to check the last price an item was sold at on both Trade and POS screens.
– Provides a discount structure and matrix pricing.
– Enables easy recall of invoices and quotes.
– Integrates with EFPTOS systems like TYRO.
Accounting System:
– The accounting system is straightforward to use.
– It facilitates invoice entry.
– Allows for supplier payments with the allocation of invoices paid.
– Includes GL codes for General Ledger use.
– Manages credit returns efficiently.
Reports:
– There are numerous options for controlling stock, sales, suppliers, and customers within the reports.
Back-Up Service:
– Peach provides reliable backup services by dialing into the system when requested to fix any issues.
– They are easy to reach and responsive over the phone, even returning calls promptly.
– Offers cloud-based backup and updates.
In a market with many POS systems, I chose Peach because Robert and his team genuinely care about my business and the Parts 4 group.
Dave from Mega Parts – AutoOne Warners Bay N.S.W.
“We are a fairly large (30 employees) independent retail and trade/wholesale based business operating in Newcastle, that also operates a workshop. We had been using the Reynolds ERP system for approx 23 years and were cautious about changing to another system. I had Peach experience from some years ago and it was our preference. We worked with Peach over several months to ensure that everything was in place for a smooth transfer. That was almost 3 years ago.
Major points to consider were:
- We had a large inventory database was 65,000+ with 21,000+ SKU’s across a diverse automotive base
- Our pricing matrix was extremely complicated, over 50 price levels, 90 product groups and special net pricing as well
- Our trade phone room takes over 1000 phone calls per day & process over 400 sales transactions
- We move approx 60,000 plus parts in and out of our warehouse per month
- Customer base of over 400 accounts for statement process
- Staff were knowledgeable in Reynolds and new ERP needs to intuitive and easy to learn, to maintain productivity
- Comprehensive standard reporting and user generated reports a must
- Ability to manage bulk changes and uploads of supplier parts and pricing
- An evolving system which adapts to progressive changes in the business
- Pick slip generation and invoicing efficiency
- Consignment stock management ability
All of the above were more than satisfied. The pricing matrix works like a dream and supplier ordering is fast and efficient.
The actual transition, which was our major concern, went seamlessly and we didn’t lose a minutes trading. Since then, I can directly attest to the productivity gains we have made with Peach, which through efficiencies have led to growth in sales, without the need to significantly increase costs, which of course delivers increased net profits”
Ben Parsons from Mocare Australia
Dear Peach Software – I’ve taken on a new role and my last day at Mocare is today
I Just wanted to say a huge thank you to the Peach support staff who have assisted me over the years. You have always gone above and beyond and really show the importance of local support staff in a competitive business environment. I wish you and your families all the best in the future!
Kind regards,
Ben Parsons | Graphic Design / Systems Admin | Mocare Australia https://www.mocare.com.au/
Mick from Autopro Gunnedah
Hi Rob , its Mick Brady from Autopro Gunnedah, just want you to know what an amazing Support Team you have ! You would already know this, I am sure !
I’ve not long ago gone thru the Bigpond email verification and been fine , all emailed invoices etc been fine since we did it !
Today at 5.45 pm I tried my first email Statement, and it failed yet a Quick msg to Afterhours Support and they stepped me thru checking settings. They had me sorted in no time.
I am so grateful to you and your company for having great support people. You set me up on Peach some 16 or 18 years ago and I Just wanted you to know.
Have a great Christmas to you and your family.
Kindest Regards Mick
James from B-Line Auto Parts
B-Line auto have been using Peach software for many years with a highly positive experience. Peach software has enabled us to efficiently manage our extensive inventory across multiple locations. The Peach Trade Connect feature has been instrumental for our business, providing a competitive online ordering platform for our trade customers to rival major auto parts stores nationally. By utilizing Peach, we have enhanced our remote working capabilities, offering greater flexibility in operations and staff roles. Peach’s user-friendly interface, strong support, and valuable integrations have significantly benefitted our business. A heartfelt thank you to the entire Peach team from all of us at B-Line. Your ongoing support and software development are deeply appreciated. James
Kevin from Edgworth Auto Parts
Edgeworth Auto Parts has relied upon Peach Business Software for over 28 years. Peach simplifies day-to-day POS transactions and offers detailed sales insights, including costing, gross profit, stock status, prior sales, and more, all conveniently displayed on-screen. The reports provided are comprehensive and assist in efficient business management. Users are impressed with Peach’s user-friendly interface, regular tutorials for updates, and easily accessible, supportive customer service. Overall, we strongly recommend Peach Business Software for the auto parts industry and praise its numerous features and benefits by giving it a perfect score of 10/10.
Debbie from Budget Auto Parts
We began using Peach software when we acquired the business, despite our lack of prior experience in the automotive spare parts industry. Initially, navigating the software presented a learning curve, especially since the former owner did not provide any guidance. Our most significant challenge occurred when the server malfunctioned. However, the Peach team offered valuable assistance during this period of disruption.
Transitioning to V12 made me apprehensive, given my limited tech knowledge and the small size of our store. Despite concerns about potential issues and my ability to address them, the upgrade turned out to be one of the best decisions. The process was smooth, streamlined our end-of-month tasks, and eliminated the need for our outdated server.
Although we only utilize a portion of Peach’s features due to our store’s size, the software continues to meet our needs effectively. The accessible video tutorials have been instrumental in aiding my understanding and use of the program.
Aden from Autoparts Central, Bathurst and Lithgow
We switched to Peach Software from a competitor approximately six years ago. We were immediately struck by the versatility and adaptability of Peach when compared to the software we had been using for 10+ years previous.
During the changeover and data transfer from our old system, Peach staff were on hand and the process was far less daunting than we anticipated, training was provided for all staff and Judy was incredibly helpful.
Peach makes transfer of stock between branches and integration of data from multiple stores seamless, there are infinite reports able to be chosen and generated, if there isn’t a report in the system to use, Peach will likely be able to custom tailor one for you and save it in your menu.
One of the best attributes of Peach is the way in which stock is managed and supplier orders are generated, the system designed by Peach saves me hours every week, whilst generating a supplier order stock in other branches can be viewed, a very helpful tool for controlling stock on hand in multiple stores.
Peach allows me to work from home at nights and on weekends as well as some of our sales staff permanently working from home, with all the tools at our finger tips as if we were in store.
The technical support from Peach and consistent updates with new additions to the software show Peach is dedicated to providing the very best POS software on the market. On behalf of the team at Autoparts Central Bathurst and Lithgow I’d like to thank Peach for their dedication to customer service and the incredibly positive business relationship we have built together over the last six years.
Aden Hadley,
General Manager
Autoparts Central Bathurst and Lithgow