Read what some of our Customers are Saying about Peach Software
Jake from Northside Fasteners
- Changing to Peach was very fast, smooth and pain-free – most changeovers I have been a part of have taken up to and longer than a week.
- Processing our sales over the counter have halved in time.
- Making changes to products has gone from a nightmare to a dream.
- Purchasing is actually exciting to do now with multiple and very functional options for re-ordering.
- I have noticed it gets updated regularly which is great.
- Support has been outstanding, very efficient and friendly.
- We do have a complex inventory which Peach can handle with ease, it looks like we can also make it a little more complex with a few of Peach’s extra functions which is great for our very particular & picky customers.
- There are a lot of videos to help with day to day functions which is fantastic, I have not seen other software which offers such great tutorials.
- Bulk changing data is very simple and effective.
- One of my favourite functions so far is that you can save pricing automatically to a customer for their previous 3 months of sales.
- Another is that you can bulk upload new products with ease, this is so handy for our industry as there are new products coming out weekly.
- I cannot wait to learn more and to use this software to its full potential!
Anthony from AG Spares Deniliquin
“Peach Business Software suits all our needs perfectly, is easy to use and the technical team made the transition from our existing software provider to Peach Business Software seamless. Highly recommend!”
Kristian Hundahl from Parts4 Ocean Grove
We have been using Peach Software for many years and it offers a wide range of features. Here are some key points:
Point of Sale (POS) Program:
– The POS program is user-friendly.
– It allows you to check the last price an item was sold at on both Trade and POS screens.
– Provides a discount structure and matrix pricing.
– Enables easy recall of invoices and quotes.
– Integrates with EFPTOS systems like TYRO.
Accounting System:
– The accounting system is straightforward to use.
– It facilitates invoice entry.
– Allows for supplier payments with the allocation of invoices paid.
– Includes GL codes for General Ledger use.
– Manages credit returns efficiently.
Reports:
– There are numerous options for controlling stock, sales, suppliers, and customers within the reports.
Back-Up Service:
– Peach provides reliable backup services by dialing into the system when requested to fix any issues.
– They are easy to reach and responsive over the phone, even returning calls promptly.
– Offers cloud-based backup and updates.
In a market with many POS systems, I chose Peach because Robert and his team genuinely care about my business and the Parts 4 group.
Anthony from AG Spares Deniliquin
“Peach Business Software suits all our needs perfectly, is easy to use and the technical team made the transition from our existing software provider to Peach Business Software seamless. Highly recommend!”
Tony from Metfasteners says..
Everything is fantastic, The support staff are terrific..
I love the tutorials and have been able to semi retire now because of your Software. The remote capabilities & detailed reports are ground breaking.
The 4 Decimal Point pricing Peach added for me really did the the trick and Peach Online will be the next step.
Rodney from JGR Industrial says…
“We have been running Peach Software since May and found the company to be very professional. Our business has been streamlined by the efficient transaction screens, which are fast and informative. Some of the features which benefit our business are Kitting, Alternate Parts, Suppliers and Super Sessions, which are well thought out and easy to navigate. Peach are always updating the software, adding new features, and their support staff are always happy to help. We quickly felt comfortable using peach Software and would recommend it to any business, especially with complex inventory”
Dean from Independent Bearings and Spares Pty Ltd
“The staff at Peach Software are very Professional and their support desk is always happy to help. Peach has simplified our processes and saved money and time. I’d recommend Peach Software to anyone with Complex inventory and after using Peach Software for just a few weeks, we felt very comfortable.
The transition to Peach Software from our previous software was very fast & professional”
Dave from Mega Parts – AutoOne Warners Bay N.S.W.
“We are a fairly large (30 employees) independent retail and trade/wholesale based business operating in Newcastle, that also operates a workshop. We had been using the Reynolds ERP system for approx 23 years and were cautious about changing to another system. I had Peach experience from some years ago and it was our preference. We worked with Peach over several months to ensure that everything was in place for a smooth transfer. That was almost 3 years ago.
Major points to consider were:
- We had a large inventory database was 65,000+ with 21,000+ SKU’s across a diverse automotive base
- Our pricing matrix was extremely complicated, over 50 price levels, 90 product groups and special net pricing as well
- Our trade phone room takes over 1000 phone calls per day & process over 400 sales transactions
- We move approx 60,000 plus parts in and out of our warehouse per month
- Customer base of over 400 accounts for statement process
- Staff were knowledgeable in Reynolds and new ERP needs to intuitive and easy to learn, to maintain productivity
- Comprehensive standard reporting and user generated reports a must
- Ability to manage bulk changes and uploads of supplier parts and pricing
- An evolving system which adapts to progressive changes in the business
- Pick slip generation and invoicing efficiency
- Consignment stock management ability
All of the above were more than satisfied. The pricing matrix works like a dream and supplier ordering is fast and efficient.
The actual transition, which was our major concern, went seamlessly and we didn’t lose a minutes trading. Since then, I can directly attest to the productivity gains we have made with Peach, which through efficiencies have led to growth in sales, without the need to significantly increase costs, which of course delivers increased net profits”
Kord from L Wilson & Co says..
“Wilson & Co have been using Peach Software for over 20 Years. We have enjoyed a positive and professional relationship. Recently Peach Software released an entirely new Version, which has the reliability and features of the previous version but utilising the very latest technologies. The transition to the new V12 version was smooth, fast and seamless. Some of the outstanding features we utilise are Kitting, Supplier and Product Alternates and the Bulk emailing features. Also being able to filter and bulk edit information saves many hours of work. The new reporting module in Peach Software allows us to keep up with our customers modern needs. We would recommend Peach Software to other Businesses with Complex Inventory and Pricing Structures”
Ben Parsons from Mocare Australia
Dear Peach Software – I’ve taken on a new role and my last day at Mocare is today
I Just wanted to say a huge thank you to the Peach support staff who have assisted me over the years. You have always gone above and beyond and really show the importance of local support staff in a competitive business environment. I wish you and your families all the best in the future!
Kind regards,
Ben Parsons | Graphic Design / Systems Admin | Mocare Australia https://www.mocare.com.au/
Mick from Autopro Gunnedah
Hi Rob , its Mick Brady from Autopro Gunnedah, just want you to know what an amazing Support Team you have ! You would already know this, I am sure !
I’ve not long ago gone thru the Bigpond email verification and been fine , all emailed invoices etc been fine since we did it !
Today at 5.45 pm I tried my first email Statement, and it failed yet a Quick msg to Afterhours Support and they stepped me thru checking settings. They had me sorted in no time.
I am so grateful to you and your company for having great support people. You set me up on Peach some 16 or 18 years ago and I Just wanted you to know.
Have a great Christmas to you and your family.
Kindest Regards Mick
James from B-Line Auto Parts
B-Line auto have been using Peach software for many years with a highly positive experience. Peach software has enabled us to efficiently manage our extensive inventory across multiple locations. The Peach Trade Connect feature has been instrumental for our business, providing a competitive online ordering platform for our trade customers to rival major auto parts stores nationally. By utilizing Peach, we have enhanced our remote working capabilities, offering greater flexibility in operations and staff roles. Peach’s user-friendly interface, strong support, and valuable integrations have significantly benefitted our business. A heartfelt thank you to the entire Peach team from all of us at B-Line. Your ongoing support and software development are deeply appreciated. James
Kevin from Edgworth Auto Parts
Edgeworth Auto Parts has relied upon Peach Business Software for over 28 years. Peach simplifies day-to-day POS transactions and offers detailed sales insights, including costing, gross profit, stock status, prior sales, and more, all conveniently displayed on-screen. The reports provided are comprehensive and assist in efficient business management. Users are impressed with Peach’s user-friendly interface, regular tutorials for updates, and easily accessible, supportive customer service. Overall, we strongly recommend Peach Business Software for the auto parts industry and praise its numerous features and benefits by giving it a perfect score of 10/10.
Debbie from Budget Auto Parts
We began using Peach software when we acquired the business, despite our lack of prior experience in the automotive spare parts industry. Initially, navigating the software presented a learning curve, especially since the former owner did not provide any guidance. Our most significant challenge occurred when the server malfunctioned. However, the Peach team offered valuable assistance during this period of disruption.
Transitioning to V12 made me apprehensive, given my limited tech knowledge and the small size of our store. Despite concerns about potential issues and my ability to address them, the upgrade turned out to be one of the best decisions. The process was smooth, streamlined our end-of-month tasks, and eliminated the need for our outdated server.
Although we only utilize a portion of Peach’s features due to our store’s size, the software continues to meet our needs effectively. The accessible video tutorials have been instrumental in aiding my understanding and use of the program.
Aden from Autoparts Central, Bathurst and Lithgow
We switched to Peach Software from a competitor approximately six years ago. We were immediately struck by the versatility and adaptability of Peach when compared to the software we had been using for 10+ years previous.
During the changeover and data transfer from our old system, Peach staff were on hand and the process was far less daunting than we anticipated, training was provided for all staff and Judy was incredibly helpful.
Peach makes transfer of stock between branches and integration of data from multiple stores seamless, there are infinite reports able to be chosen and generated, if there isn’t a report in the system to use, Peach will likely be able to custom tailor one for you and save it in your menu.
One of the best attributes of Peach is the way in which stock is managed and supplier orders are generated, the system designed by Peach saves me hours every week, whilst generating a supplier order stock in other branches can be viewed, a very helpful tool for controlling stock on hand in multiple stores.
Peach allows me to work from home at nights and on weekends as well as some of our sales staff permanently working from home, with all the tools at our finger tips as if we were in store.
The technical support from Peach and consistent updates with new additions to the software show Peach is dedicated to providing the very best POS software on the market. On behalf of the team at Autoparts Central Bathurst and Lithgow I’d like to thank Peach for their dedication to customer service and the incredibly positive business relationship we have built together over the last six years.
Aden Hadley,
General Manager
Autoparts Central Bathurst and Lithgow
Ingrid from Hydraulink Bunbury
I will admit to being very concerned over changing our inventory system from AroFlo to Peach. Not Being so comfortable with change, I was quite anxious in the lead up to our transition.
The step by step instructions, access to a “trial” to get familiar with the program, check lists and the very patient support staff at Peach, proved that my concerns were unnecessary. All the background and migration data was taken care of by Peach and our new system was ready to use on transition day. With some minor “tweaks” we were all good to go. The tutorials are very informative and the support staff have been available and willing to help out with any queries that I have had. Contacting them is easy and they always reply promptly.
We have found the different search functions very helpful, which makes us look good when we have a customer on the phone who is asking about a part. Being able to find their part quickly improves the experience for our customers which is always a good thing. Ordering stock has become so much quicker and easier! A few clicks and Peach populates our orders for us, leaving more time for running the business and not being stuck in the office.
We have only been using Peach for a few months and look forward to increasing our knowledge so that we can utilise more of Peach’s wonderful capabilities.
Ingrid Goldsworthy
Office Manager
Hydraulink Bunbury
Donna from Hydraulink Yatala
I have been using Peach Software for over a year now, and am extremely satisfied with our decision to switch. After assessing several options for barcoding and stock control, we chose Peach Software, and Robert’s insights about its capabilities and his expertise confirmed it was the right choice.
The transition was seamless, thanks to the excellent on-site training and phone support. The barcode system has greatly simplified customer service and stock management across our multiple locations.
Peach Software offers extensive features and continuous updates, and I appreciate the ongoing support from your team.
Thank you for your excellent service.
Donna & Dean Carroll
Hydraulink Yatala
Matt from Hydraulink Wangara
We made the change to Peach after struggling for too long with another software that struggled to keep up with the amount of inventory we had, and actually suited the way our business operates.
The below points are the reasons we are happy we have made the switch.
- This is the first software we were able to complete a proper stocktake, that would save and wouldn’t crash the system.
- Accurate stock levels in the shop and each vehicle is now possible.
- We used to have to setup blanket discounts for customers and try to remember to cancel the discount on low margin items – no longer with peach. Various items get setup by group code.
- Setting sell prices to a margin, rather than just cost plus markup, and seeing these figures live while playing with quotes is a gamechanger.
- Whenever there is an issue, The tech support team are only too happy to help out, and can easily jump on a shared screen over the phone and resolve issues quickly.
- There is so much more potential of this powerful software, we have only just scratched the surface and are excited to get more into it.
Best Regards,
Matt Palmer
Director – Hydraulink Wangara Franchise
Tim from Hydraulink Gold Coast
We transitioned to Peach from MYOB as Peach offered a more flexible and easier to use system. The focus for us was to have a POS system that had a solid back-end. The ability to have multiple branches within the platform was the kicker for us, as previously we had no idea on how much stock was held in our service trucks. Peach provided the ability to control stocks across our workshop and our multiple service vehicles.
Peach makes transfer of stock between branches seamless, there are infinite reports able to be chosen and generated, if there isn’t a report in the system to use, Peach will customise a report for you.
The product control and ordering system within Peach is exceptional, with the ability to have multiple supplier part numbers, costs and MOQ’s listed under your part number is a massive time saver. You order your part numbers and peach converts your part number to the suppliers part number automatically. This also helps when receiving goods from various suppliers, as the order sheets list both part numbers for easy cross reference.
Whenever we have had a question or are stuck, the support staff at Peach Software are always happy to help and get back to us when required.
Cheers
Tim Phillips
Hydraulink Gold Coast